Student Billing and Payment

Seattle University's Student Financial Services assists students and families with billing, payments, and setting up payment plans. Learn how to manage student accounts, authorize third-party access, and stay informed about charges and updates.

  1. Admissions & Aid
  2. Tuition & Fees
  3. Student Billing and Payment
Spring on the campus

The student accounts team in the Student Financial Services Office stands ready to assist students and their families in understanding and paying the student’s bill. This not only includes responding to questions that students raise when they come to the office in person but also posting charges and updates to students' accounts, distributing aid to those accounts, setting up payment plans and taking payments, all of which are discussed in more detail in the tabs to the left.

Third party access to your educational record

Federal regulations (FERPA) guarantee a student’s right to privacy when it comes to his or her educational records, which includes academic and financial components. However, students at Seattle University can choose to allow a third party to access portions of their record as described below.

There are two types of required access that students may give to family members or supporters for them to have the ability to speak to SFS about the student's account and to see financial information online:

Proxy authorization provides viewing access to the student's financial aid award and allows SFS to answer questions about the award or the student account.

Authorized User provides access to the Student Account Center where statements can be viewed, and payments can be made.

See the section below "Managing Access for Proxies and Authorized Users" for set-up instructions and important links.

Parent or Supporter access video instructions

Third party access to academic records

Students can authorize Seattle University to discuss specific information from their academic records with a third party (such as a parent): grades, GPA, program(s) of study, attendance (when tracked), advisor, enrolled classes, academic standing, and class level.  Before discussing the academic record, authorized third parties will be required to provide the student’s Seattle U ID as a security measure.  

Office of the registrar

 

Managing Access for Proxies and Authorized Users

Financial Aid Information (Proxy)

Students have the ability to designate a third party as a proxy with the ability to log in to view their financial aid information and speak to Student Financial Services.  Students wishing to grant this access should do the following:

  1. Log in to mySeattleU.
  2. Select your username at the top right of the screen, and then View/Add Proxy Access from the dropdown menu.
  3. Follow the directions on the screen to Add a Proxy, making sure to choose the types of access you wish to grant.
  4. Read the disclosure agreement and select the box if you agree to the terms.
  5. Click Save.

The person designated as a Proxy for financial aid information will receive two emails – one with instructions on how to complete the set-up process and another with a temporary password.  If speaking with Seattle University about your financial aid information, they will be required to provide your Seattle U ID as a security measure.

Student Account Center (Authorized User)

Students can authorize a third party to be an authorized user to view account balances, make payments, set up payment plans, and view tax documents in the Student Account Center. 

Students wishing to set up an authorized user to access their account in the Student Account Center should:

  1. Log in to mySeattleU.
  2. Navigate to the Student Account Center.
  3. Click blue button to continue to the Student Account Center (this will open in a new window).
  4. Select Authorized User from the right-hand menu and follow the instructions to add an Authorized User.  If successful, the next screen will show a permission summary confirmation.

The person designated as an authorized user for the Student Account Center will immediately receive two emails – one with a username and another with a temporary password that must be used within 24 hours.

Financial Aid Information

Proxy: Setting Up Your Financial Aid Proxy Access for the First Time

  1. Follow this link to get to the Self Service Portal login screen. You can save this link for future reference.
  2. Enter the username and temporary password that you received in separate emails from proxy@517b2b.com.
  3. Follow the directions to create a new password.
  4. Each time you log in you will be asked if you want to view your account or the account of your student. To view their financial aid information, select your student’s name.  To reset your own login password, select your name.

Proxy: To Change/Reset Your Password to the Financial Aid Self Service Portal

  1. Email servicedesk@517b2b.com or call the IT Service Desk at 206-296-5571.
  2. If emailing, make sure to send the email from the account where you originally received your login information. Include your name, username, student’s name, and student’s Seattle U ID in the body of the email.
  3. If calling, be prepared to give your account’s associated email address as well as the above information.

Student Account Center

Authorized User: Accessing Student Account Center for the First Time

  1. Follow this link to the Student Account Center.
  2. Log in using your email address and temporary password (use the email address where you received your password).
  3. Follow the directions to set up your profile and create a new password.

Authorized User: Forgotten Password for Student Account Center

  1. Follow this link to the Student Account Center.
  2. Enter the email address associated with your account into the Email box.
  3. Select the word “emailed” from the sentence in the green “Forgot your password?” box.

You will receive an email with instructions on how to reset your password. Note: The temporary password should be used within 24 hours.